The hotel is centrally situated, overlooking Liberty Bell Park and within walking distance of the Old Town of Jerusalem and the city centre. Situated in the prestigious Talbieh neighbourhood, the hotel is close to the German colony with a wide array of restaurants and cafés. There are links to the public transport system and a number of restaurants, bars and shopping opportunities nearby. The main bus station is about 10 km from the hotel.

This city hotel was fully renovated in 2018 and consists of a total of 331 rooms and suites. The hotel offers deluxe services with modern amenities and facilities, including an exclusive Executive Lounge and a wide variety of family rooms and suites. Guests are welcomed into a lobby with 24-hour reception and check-out service. Further facilities include air conditioning, hotel safe, currency exchange, lift access, free WIFI, hairdressing salon, kids club, café, restaurants and conferences and weddings facilities. 24-hour room service and for an additional fee, laundry services. A car park is also available.

The en suite rooms come with shower, bath, hairdryer, king-size bed, direct dial telephone, satellite/cable TV, radio, Internet access, safe, minibar and ironing set. The rooms also feature individually regulated air conditioning and central heating.

The hotel features a year-round swimming pool with a children's swimming area and poolside snack bar (for a fee). Further amenities include sun loungers, parasols, gym, hot tub, sauna, table tennis and treatment rooms offering massages for an additional fee.

The hotel serves a breakfast buffet, and lunch and dinner à la carte.

Check-in on Saturdays and Jewish holidays may be delayed until up to 2 hours after sunset.